We understand the constantly evolving global situation surrounding Coronavirus (COVID-19) is a challenging time for us all; the health and safety of all our staff and valued clients is paramount during this time.
We have made some direct changes as per government guidelines to ensure we continue to serve the needs of our community. For example, all our staff are set up to work remotely; we are observing the safe social distancing rules within the office and display homes; meetings and events have been cancelled; and we have increased the level of cleaning in our office and display homes, with extra hand sanitiser fitted at all locations.
Changes to display home access
Due to current circumstances and restrictions, our display homes will not be operating in their usual opening hours until further notice.
Should you wish to view one of our display homes, our Building Consultants are working remotely and will be happy to arrange an appointment for you at a time of your choosing.
Your home building experience
To ensure your build progresses as planned, our sales staff are able to meet with you at your own residence at a time convenient for you; via contactless appointment at our display homes; direct at our office; digitally via video call; or over the phone.
If you require a Prestart consultation, we can organise a safely distanced, exclusive appointment in our showroom at a time suited to you. Contract signing and other documentation can also be completed via remote technology when required.
Strength to support our clients
At Ben Trager Homes, we are dedicated to our mission to deliver client-focused, quality homes and service throughout the entire building experience. We are proud to say the critical areas of our supply chain are owned internally by us and dedicated to servicing our building group only.
We can confidently say that we have all the necessary systems in place to support you. Please be assured that we are doing all that we can to make sure that our clients are looked after in every possible way.